KEY TERMS&CONCEPTSWebsite visitor - a person who came to the website yamasobrand.com without to place an order.User - an individual visitor of the website who accepts the terms and conditions of the user agreement and wishes to place orders online yamasobrand.com .Buyer - user who placed an order on yamasobrand.com in order to purchase goods for personal needs.Seller - Ostapenko Aryna Alexandrovna (INN 3569706926 ) a private entrepreneur, under the current legislation of Ukraine.the seller is not a vat payer in Ukraine. sale of goods is carried out from the seller's warehouses.Site - yamasobrand.comGoods - clothes, accessories and other goods to sell on the seller's website.Order - a correctly executed request of the buyer for purchase and delivery of goods chosen on the seller's website to the address specified by the buyer.1. SUBJECT OF AGREEMENT.1.1. A seller sells online at yamasobrand.com1.2. By ordering goods through the website, the user agrees to the terms and conditions of sale of goods set out below (hereinafter - the terms and conditions of sale of goods). In case of disagreement the user shall immediately stop using the service and leave the website yamasobrand.com1.3. These terms for sale of goods, as well as information about the goods presented on the website, are a public offer in accordance with art. 633 of the civil code of Ukraine.1.4 The seller has the right, without prior notice, to change these terms. changes to the terms are effective after their publications on the site and apply to any order made after the publication.1.5. The seller shall agree to transfer the goods to the buyer, and the buyer shall agree to pay for and accept the goods under the terms of this Agreement.1.6. The ownership of the goods shall be transferred to the buyer at the moment of acceptance of the goods by the buyer under the conditions established by this Agreement.1.7. The seller warrants that the goods are not pledged, are not subject to dispute, are not under arrest, nor are they entitled to any third party rights.1.8. The seller and the buyer shall confirm that this contract is not a sham, fraudulent transaction, an act committed under the influence of violence or fraud.2. SUBJECT OF THE CONTRACT AND PRICE OF GOODS.2.1 The inclusion of any products or services on yamasobrand.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time. 2.2 We reserve the right to amend these terms from time to time without prior notice to you.The version of the terms that will apply to your order will be those on yamasobrand.com at the time you place your order.2.3. The buyer is fully responsible for the provision of incorrect information, resulting in the seller's inability to properly perform its obligations to the buyer.2.4. Prices of the goods are determined by the seller in a sole indisputable discretion and are stated on the page of the online store located on the internet address: yamasobrand.com2.5. The price of the goods is specified in the euro.2.6. The proposal to conclude the contract for specific goods is valid during availability the goods on the seller's internet site, subject to availability of the goods in the seller's warehouse.2.7 The goods price may be changed by the seller unilaterally. The price of the goods ordered by the buyer may not be changed.2.8. The seller is entitled to grant discounts on goods and to establish a bonus program. types of discounts, bonuses, procedure and terms of accrual are online and can be unilaterally changed by the seller.2.9. If the buyer has ordered the goods without delivery, he may freewheelingly receive the goods ordered by him at the address of the Seller posted on the Site.2.10. Acceptance of the goods shall be carried out by the buyer at the time of delivery or receipt of the goods by the buyer at the address of the seller. If payment for the goods is made by cash, the goods shall be transferred to the Bbuyer after completing a full payment.3. ORDER DELIVERY.3.1. The seller shall process and confirm the order within 1-5 working days from the moment of its ordering. If the seller needs an extra time to process and confirm the order, a new term shall be agreed by the buyer.3.2. The date of delivery of the goods may be changed unilaterally by the seller if there are objective reasons, in the opinion of the seller.3.3. The seller attempts to comply with the agreed delivery time. the seller is not responsible for possible delays in delivery due to an unexpected circumstances occurred not by the seller's fault, which were impossible to foresee.3.4. The goods shall be delivered by postal operator in the form of a postal delivery with payment on the payment page of the website or electronic invoice for the goods by bank card or bank transfer. Methods of delivery: special delivery in Kiev or Nova Poshta in Ukraine. Delivery outside of Ukraine is carried out by DHI or UPS courier services.3.5.The territory goods delivery is online and does not limit the territory of Ukraine.3.6. Delays in delivery are possible due to unforeseen circumstances, which occurred through no fault of the seller.3.7. The risk of accidental death or damage to the goods shall pass to the buyer from the moment the order is handed over to him/her and the recipient of the order signs the documents confirming the delivery of the order.3.8. The cost of delivery of each order is paid by the buyer.3.9. The seller's obligation to hand over the goods to the buyer is considered to be performed at the moment the buyer receives the shipment as this moment is determined in accordance with the current rules of postal communication.The procedure of delivery and disclosure of consignments containing the goods shall be determined in accordance with the applicable postal rules.The user understands and agrees that:Delivery - a separate service which is not an integral part of the goods purchased by the buyer and which ends when the recipient receives the goods and makes payment for them. Claims to the quality of the purchased goods, arising after receipt and payment for the goods, shall be considered based on law of Ukraine "consumer rights protection" and the seller's warranty obligations.In this connection, the purchase of the goods with delivery does not give the buyer the right to demand the delivery of the purchased goods for the purpose of warranty service or replacement, does not give the buyer the possibility to carry out warranty service or replacement of the goods by way of departure to the buyer and does not imply the possibility to return the cost of delivery of the goods in cases when the buyer has the right to return the money for the goods according to the law of Ukraine "consumer rights protection»All goods purchased by the buyer online and shipped outside Ukraine include the statutory value added tax but does not include duties, fees and import taxes upon delivery. this charge is determined by your local customs authority. payment of these is necessary to release your order from customs.4. PRE-ORDER. 4.1 Yamaso.com reserves the right to introduce special offers such as „pre-order", under which the customer will be able to purchase goods from new collections, even before the date of launching the collection for regular sale.4.2 By placing a pre-order you agree to be bound by these terms for pre-order of goods and the ordinary terms and conditions.4.3. When placing a pre-order your contact information must be accurate and kept updated. If we do not have accurate or updated contact information we will not be able to keep you informed of your pre-order.4.4. When you place a pre-order you will need to pay the full price for the products ordered and any applicable delivery fees.4.5 Pre-ordered products will be shipped as soon as possible, subject to availability. please note that launch dates and dates of availability of products are subject to change and we are not liable for any changes to such dates.4.6. Items from the Pre-order category will be shipped 7-14 days after payment.5. ACCEPTANCE OF THE ORDER5.1. After ordering, the customer receives on the secified e-mail address the information about the composition of its order with the indicated cost of the goods, address and cost of delivery.5.2. The order is considered to be accepted for execution after the customer receives an email to the email address specified on the form, with the confirmation of the fact of order acceptance and or after the site displays a message on order creation specifying its number.5.3. The seller reserves the right to cancel the customer's application at the stage of confirming the application.5.5.After ordering, the buyer is provided with information on the date of delivery of the order to the customer. the specified date depends on the availability of the ordered goods in the warehouse of the seller and the time required for processing and delivery of the order.6. TERMS OF RETURN AND EXCHANGE OF GOODS.6.1. The buyer has the right to refuse the received goods and terminate the purchase and sale agreement within 14 calendar days from the day of receipt of the goods, excluding the day of purchase, except for the goods that are not subject to exchange and return based on the resolution of the cabinet of ministers of Ukraine n172 dd. 19.03.1994 "on amending certain legislative acts as amended and supplemented "consumer rights protection". for details refer to website menu section shipping & return.6.2. Goods return is proper quality.6.3. Goods return is made possible if the goods have not been used, their appearance, consumer properties, seals, labels have been preserved, and the settlement document issued to the buyer together with the sold goods has been preserved.6.4. The fine for refusal in p.5.3.2 is total costs incurred by the seller in the event of the buyer's refusal to receive his order, namely: round trip delivery costs, including costs of delivery of the exchanged goods, costs of customs clearance of the goods (including import duties, vat, brokerage services, etc.) and any other costs incurred by the seller in connection with such return.6.5. If the buyer returns goods of proper quality, but upon receipt by the seller it is found that the goods are not subject to return for any reasons based on the resolution of the cabinet of ministers of Ukraine n172 dd. 19.03.1994 "on amending certain legislative acts "consumer rights protection" or any reasons specified in these rules, this product is returned to the buyer at his expense.6.6. Improper quality of product - a good that is defective and unable to perform its functional qualities. The received goods shall comply with the description on the website or in an e-mail. Differences in design or design elements from those stated in the description online/email are not an indication of the product's nonquality or functionality.6.7. The appearance and completeness of the goods as well as the completeness of the whole order shall be checked by the recipient at the moment of delivery of the goods. at the moment of receiving the order the buyer shall confirm that the goods are free from visible defects, scratches or any other injuries. and that the goods are fully fit for their intended use.6.8. If the goods of improper quality have been transferred to the buyer, and the seller has not agreed otherwise in advance, the buyer may return the goods. the return of such goods shall be made upon delivery at the buyer's expense.6.9. Claims for refund paid of goods are subject to satisfaction within 30 days from the date of submission of the relevant claim.6.10. The refund shall be made by refund of the value of the paid goods to the bank card by which the payment was made or by bank transfer, depending on how the payment for the goods was made. The term for transferring funds to your account can be up to 10 business days and depends on the banks.6.11. If the buyer shall have no comments on quality or completeness of the goods, he shall be obliged to accept the Goods.6.12. Alongside with the goods, the seller shall be obliged to provide the buyer with a settlement document certifying the fact of purchase, indicating the date of sale and instructions for the use of the goods.6.13. The seller is not responsible for defects in the goods if they occurred after its transfer to the buyer due to the buyer's violation of the rules use/goods storage, actions of third parties/force majeure.7. PAYMENT METHODS7.1 The seller can pay for your goods in various ways as set out below.-Credit card or payment card.You can enter your payment details at the time you place your order using a valid credit or payment card (with a visa or mastercard logo).-In-seller’s store pickup with cash or card.7.2. The cost for commission and currency conversion is paid by the buyer.8. MOMENT OF THE CONCLUSION OF THE CONTRACT8.1. The text of this contract is a public offer according to art. 633 and art. 641 of the civil code of Ukraine and is an equivalent of the "oral agreement" and has the appropriate legal force.8.2. The contract, concluded on the basis of accepting by the buyer of this offer, is the adhesion contract to which the buyer joins without any exclusion/reservations.8.3. The customer's ordering fact is an absolute fact that the buyer accepts the terms and conditions of this contract. the buyer who has purchased the goods at the seller's online store (ordering the goods), is considered as a person entering into relations with the seller under the terms of this contract.8.4. The seller is obliged:8.4.1. From the moment of the conclusion of this contract, to fully guarantee all obligations to the buyer in accordance with the terms of this contract and applicable law. the seller reserves the right for non-fulfillment of the obligations under the contract in the case offorce majeure circumstances specified in clause 9 of this contract.8.4.2. To process the personal data of the buyer and ensure their privacy policy in the order established by applicable law.8.5. The seller has the right:8.5.1. To make amendments to this contract, prices for goods and rates for the related services, methods and terms of payment and delivery of the goods in sole discretion, placing them on the internet address: yamasobrand.com all amendments come into forceimmediately after the publication, and are considered to be brought to the notice of the buyer from the time of this publication.8.5.2. Without agreement with the Buyer, to transfer your rights and obligations on performance of the contract to the third parties.8.6. The buyer is obliged:8.6.1. Before the contract is concluded, to review the contents and terms of the contract, prices of the goods offered by the seller at online store.8.6.2. To order the customer, it is necessary to enter own data and make an order solely with the help of a customer consultant with ways available for customers.8.6.3. In execution of the seller's obligations before the buyer, the last should report all necessary data, definitely identificating him/her as a buyer, and enough for a delivery to the customer ordered by the latter.8.6.4. Pay ordered goods and its delivery on the terms of this contract.8.6.5. To avoid disputes, when ordering to, read the information offered by the seller on their internet site, in particular, but not limited to sections: payment, delivery, return and exchange of goods, privacy policy.8.6.6. Not to use the goods ordered on the internet site for entrepreneurial purposes.9.RESPONSIBILITY9.1. The seller is not liable for damages caused to the buyer as a result of improper use of the goods purchased through the website.9.2. The seller is not responsible for the content and functioning of external resources.9.3. The parties shall be responsible for the non-fulfillment or improper fulfillment of the terms and conditions provided by this Agreement and by the legislation of Ukraine.9.4. The event of force majeure, the parties shall be exempted from the terms and conditions of this Agreement. Occurring of force majeure means events of an extraordinary, unavoidable and unpredictable nature, which prevents or objectively impedes the performance of this Agreement, the occurrence of which the Parties could not have foreseen or prevent by reasonable measures.9.5. The party i invoking Force Majeure. Shall notify the other Party of the occurrence and specifics of such.10. OTHER TERMS10.1 The seller may assign or otherwise transfer its rights and obligations arising from its relationship with the buyer to third parties.10.2 The website and the services provided may be temporarily unavailable partly or completely due to preventive or other work or for any other technical reasons. technical service of the seller has the right to periodically carry out necessary preventive or other works with or without prior notification of the buyers.10.3. The law of Ukraine shall apply between the user/ buyer and the seller.10.4. In case any questions or complaints from the user/ buyer, the user/ buyer should contact the seller by phone or by other available means. all arising disputes the parties will try to solve by negotiations. in case the parties have not reached an agreement, the dispute will be submitted for consideration to a judicial body in accordance with the current legislation of Ukraine.10.5. Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).